Quality is not confined to those departments which come into direct contact with the customer.
At Sioen Industries the customer and customer satisfaction take centre stage. This calls for an approach in which the quality of the finished products and services provided must meet the customer’s highest demands. We therefore do not confine ourselves to just checking the end product, but implement an efficient quality policy to ensure appropriate monitoring throughout the entire production and sales process.
We demand a constant level of quality from all our suppliers and employ the necessary specialists to carry out permanent monitoring on the shop floor and random sample checks. Here,we make use of the latest communication and IT applications.
On all levels
Quality means satisfying the customer‘s expectations in terms of products and delivered services. Quality is not confined to those departments which come into direct contact with the customer. It is a key principle for all employees of the Sioen Industries group as they go about their work, whether in production, sales, accounting, customer service, R&D or purchasing. Every employee contributes to quality in their own field.